29th April 2026 | Industry Watch Lloyds, Halifax and Bank of Scotland: How to Claim After the App Glitch If you bank with Lloyds, Halifax or Bank of Scotland, today's MoneySavingExpert update is worth reading. The botched 12th March mobile-banking app update was bigger than initially reported: 446,
30th April 2026 | Industry Watch Is the APR on Your Credit Card Or Loan Actually Telling You the Truth? The Financial Conduct Authority (FCA) lobbed a quiet but consequential question into the regulatory pond yesterday: is the Annual Percentage Rate (APR) actually helping you compare credit products, or is it
1st May 2026 | Industry Watch Section 21 Evictions Are Banned From Today If you rent your home in England, today, 1st May 2026, the rules changed. The Renters' Rights Act 2026 has commenced. Section 21 of the Housing Act 1988, the statutory basis for a "no-fault eviction&
industry-watch
Four legal challenges to the FCA's motor finance redress scheme could push payouts into 2027. Lloyds Banking Group's data breach has expanded to more than half a million customers. Here is what either story means for you.
Know Your Rights
A short one this week. The big regulators were quiet over the bank holiday weekend, but two structural changes are worth flagging early. You're about to get a new right to a complaints process The Data (Use and Access) Act 2025 (DUAA) became law on 19 June 2025
Know Your Rights
The FCA's £9bn motor finance redress scheme is now being challenged on four fronts — Mercedes-Benz, Volkswagen, Consumer Voice and Crédit Agricole Auto Finance have all filed at the Upper Tribunal. The headlines look messy. The answer for consumers is the same as it was last week.
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Which? has filed a £3bn collective action against Apple at the Competition Appeal Tribunal, alleging Apple steered iPhone users towards iCloud and made it harder to use rivals. About 40 million UK customers could each be in line for around £70 if it succeeds. Here is what the claim is, what you need
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On 7th May 2026 three things landed at once. A new £3bn class action against Google over UK display advertising. A new FCA safeguarding regime that comes into force the same day, designed to make sure that when payment and e-money firms fail their customers actually get their money back. And the fai
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The FCA's £7.5bn motor finance redress scheme has been pushed from July to approximately November 2026 after four legal challenges. E.ON has agreed to buy OVO, creating a 9-million-household supplier. Dunelm has recalled 27 designs of novelty doorstops after asbestos was found in the sand inside. He
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Which? warns AI is making up fake laws in FOS complaints. British Gas to pay £70m. FCA fines pension adviser £755,000. ICO fines South Staffordshire Water £963,900. Here is what changed for UK consumers this week.
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The FCA reviews how investment firms treat bereaved customers. A £755,000 fine for a pension adviser. 13,000 mortgage prisoners moved to another inactive lender. And the ICO fines South Staffordshire Water £963,900.
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Two children's-craft products were recalled after asbestos turned up in the sand inside. The FCA's new payments and e-money safeguarding rules come into force this week. And the Law Commission has opened a consultation that could reshape consumer class actions in the UK. Here is the plain-English ve