Industry Watch
The FCA's global Week of Action against illegal finfluencers ended yesterday with a guilty plea, 1,267 illegal adverts pulled, and 17 regulators in lockstep. The CMA used its new fining powers for the first time, hitting drip pricing with £4.2m in penalties. Westfield warned customers about a cyber
industry-watch
Four legal challenges to the FCA's motor finance redress scheme could push payouts into 2027. Lloyds Banking Group's data breach has expanded to more than half a million customers. Here is what either story means for you.
Know Your Rights
The FCA's £7.5bn motor finance redress scheme has been pushed from July to approximately November 2026 after four legal challenges. E.ON has agreed to buy OVO, creating a 9-million-household supplier. Dunelm has recalled 27 designs of novelty doorstops after asbestos was found in the sand inside. He
Know Your Rights
Crédit Agricole became the fourth party to challenge the FCA's £9bn motor finance redress scheme. Asbestos was found in the sand inside two Crayola craft kits and three Home Bargains products. And from 19th June, every UK organisation has to operate a real complaints process for the first time.
Know Your Rights
Four legal challenges to the FCA's £9bn motor finance redress scheme. The Renters' Rights Act commenced on 1 May, abolishing Section 21 evictions. The Lloyds Banking Group breach grew past 530,000 customers. The biggest week of UK consumer-rights news this year.
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The government cut the Energy Ombudsman wait from 8 weeks to 4. Consumer Voice took the FCA's £7.5bn motor finance redress scheme to the Upper Tribunal. The FCA's global Week of Action on illegal finfluencers pulled 1,267 adverts. Here's what to do about each.
Industry Watch
A consumer group is taking the FCA's £7.5bn car finance redress scheme to the Upper Tribunal. The Financial Ombudsman has rewritten the rules on what counts as a 'free' complaint. And the OPSS published six new product recalls in one week, two of them serious. Here's what it all means for you.
Industry Watch
The FCA's motor finance redress scheme is now confirmed. Here's what you need to know about the £7.5 billion in compensation, plus faster telecoms complaint escalation and an urgent tumble dryer safety recall.
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The £7.5bn FCA motor finance redress scheme went live, the CMA fined the AA £4.2m for hidden fees in its first DMCC ruling, and the Renters' Rights Act starts on 1 May. If you bought a car on PCP between 2007 and 2024, this week matters.
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The FCA's motor finance consumer redress scheme (PS26/3) covers roughly 12.1 million eligible car finance agreements and an estimated £7.5 billion in total compensation. Here's who qualifies, what happens when, and how to avoid paying a claims company.